Please be aware that we only accept returns of unopened (read sealed) and unused products. Custom blended fragrances in any of our products are not returnable.

Order Status and Returns
We are not responsible for returned items getting lost in the mail, therefore it is your responsibility to insure and track the package when mailing items back to our facility. For inquiries regarding order status and returns, please e-mail Gina at info (at) craterlakecompany (dot) com.

Press and Wholesale Inquiries
Please contact Sharonn at sharonn (at) craterlakecompany (dot) com for press and wholesale inquiries.

Product and General Inquiries
All other questions should be directed to Sharonn at sharonn (at) craterlakecompany (dot) com.

Last Updated: 1/17/10