Please be aware that we only accept returns of unopened (read sealed) and unused products. Custom blended fragrances in any of our products are not returnable.

Returns
We are not responsible for returned items getting lost in the mail, therefore it is your responsibility to insure and track the package. For inquiries regarding processing your return, please send an e-mail to info@craterlakecompany.com.

Inquiries & Recommendations
For inquiries regarding any of our bath & body goodies, as well as fragrance mixing recommendations, please email Sharonn at sharonn@craterlakecompany.com

Order Status
For questions regarding your order status, please use the order status link or send an e-mail to info@craterlakecompany.com.

Please direct any other general iniquiries about Crater Lake Company, Inc. and its products to Sharonn at sharonn@craterlakecompany.com.

 

Last Updated: 1/07/08